491 Lawrence Avenue West, Suite 101, Toronto, Ontario M5M 1C7

PLEASE USE THE ONLINE BOOKING PORTAL ABOVE TO BOOK A VIRTUAL VISIT WITH YOUR DOCTOR –ALL APPOINTMENTS WILL BE PHONE CALLS UNLESS OTHERWISE NOTED.   IF YOU GET A CALL BACK FROM A BLOCKED NUMBER, PLEASE ANSWER IT.   IF YOU DO NOT HAVE A MEDEO ACCOUNT, YOU WILL BE PROMPTED TO CREATE ONE, AND THEN PLEASE BE SURE TO CHECK YOUR EMAIL AND SPAM FOLDER FOR RESPONSES FROM MEDEO HEALTH, BATHURST LAWRENCE FAMILY ORGANIZATION.  IF YOU ARE HAVING AN ISSUE WITH YOUR BROWSER SHOWING THE VIRTUAL APPOINTMENT SCHEDULE, PLEASE TRY ANOTHER BROWSER, LIKE MICROSOFT EDGE OR EXPLORER.

BATHURST LAWRENCE FAMILY HEALTH ORGANIZATION

March 23, 2020

To All Our Patients:

Certainly, the past few weeks, and especially the last few days, have been trying for everyone. The COVID-19 virus has been rapidly spreading and efforts are being made at all levels to mitigate its impact. Sorting through the information (and misinformation) is very challenging for all of us. Coupling this with a general sense of information overload has led to confusion and some anxiety. Clearly, many of you are afraid that you will be left hanging and will have nowhere to turn for needed health advice or care. We would like to assure you that our intention is to be available.  We would like to calm the waters a bit by providing you with an outline of what we are doing in terms of  on-going care, what you need to do in terms of your overall health and protection, how to proceed if you have specific symptoms that may be suggestive of COVID-19 and what the powers that be are doing to provide leadership and direction.   Office procedures (these are intended to provide access while limiting the number of office visits).   Our URGENT CARE EVENING AND WEEKEND WALK-IN CLINIC will be closed effective IMMEDIATELY.   We will not see any patients with respiratory symptoms including cough, sore throat, fever, and/or runny nose. Patients with these symptoms who would like to speak to their doctor should call THEIR DOCTORS PHONE NUMBER  to arrange for a phone appointment.  We are temporarily suspending all in office appointments effective immediately. These will be replaced by a phone call at the time of your current appointment. The office staff will contact you about this.   Appointments such as well baby visits for routine immunization,  and any specific appointment that your doctor feels is essential will be kept but may be changed to a different time as we want this to be properly triaged. You will be contacted and notified of any changes. HOWEVER, if you or your baby/child have any upper respiratory symptoms (cough, congestion, sore throat), headache, fever, aches, nausea, diarrhea (or are uncertain about what to do) please call before coming in as we may advise you to postpone your appointment. Understand that the phone lines may be busy, so please be patient. We will endeavour to contact you by phone or email as quickly as we can. Please understand that we expect to be inundated with calls and will be triaging these in order of urgency. What to do in terms of your overall health and protection. First and foremost, be calm. We understand that this is not always easy. Like you, we also have families and, like you, we worry for them. But if we are calm and follow basic principles of hygiene, social distancing, etc, we will all be better off and this too shall pass. Second, be informed. This means NOT listening to every internet report, radio show and newspaper and assume that the information is appropriate. Information overload is driving all of us crazy. Consider turning to the recommendations coming from the Ministry and Public Health. It has not been easy but efforts are being made to present concise, consistent and singular messages. Third, if uncertain, contact us. We will do our best to answer your questions or direct you to where your questions can best be answered. What to do if you have been exposed to COVID-19 or are concerned about symptoms that may be suggestive of COVID-19) STAY AT HOME.  DO NOT COME TO THE OFFICE. CALL US.  Do not run to a COVID -19 Assessment Centre or to the Emergency Department. Please understand that the above recommendations are in keeping with the Ministry’s guidelines and are intended to limit potential exposure to and spread of COVID-19. We do want to be available to advise you if you are concerned about what to do if you have been exposed to the virus or are concerned that you may have symptoms. Triaging criteria for COVID-19 are being updated regularly.   The COVID-19 Self Assessment Screening Tool This can be accessed at http://www.ontario.ca;  The tool and what to do with it is self explanatory. Contact Public Health or Telehealth Ontario The best thing to do if you are particularly concerned is to call your local Public Health Unit (in Toronto, the number is 416-338-7600) or Telehealth Ontario (1-866-797-0000) Certainly, if you have significant upper respiratory tract infection symptoms, shortness of breath, chest pain, etc, you should go to the Emergency Department What are the powers that be (the Ministry of Health, Public Health, Telemedicine) doing? In a word, lots. Multiple meetings, multiple initiatives and more. Every attempt is being made to offer consistent, concise and informative messages. But everything is fluid and things are changing from hour to hour. We appreciate your commitment to our office and the trust you have in your providers of care. We will continue to update as things evolve.

Sincerely, The Staff and Physicians of Bathurst Lawrence Family Health Organization

ALL URGENT CARE CLINICS, EVENING AND WEEKENDS

ARE CANCELLED UNTIL FURTHER NOTICE

WE ARE NOT ABLE TO TEST FOR COVID-19

PLEASE CONTINUE TO MONITOR OUR WEBSITE FOR UPDATED INFORMATION

                                        


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MAKE AN APPOINTMENT

When making an appointment with your family physician,the secretary will ask about the nature of your health concern to allocate the appropriate amount of time. Multiple problems may require more than one appointment. Family doctors are available by appointment ONLY.


Urgent care clinic

URGENT CARE CLINIC

You do not need an appointment for our urgent care clinic at the office.All of the doctors at the Bathurst Lawrence Family Health Organization are dedicated,caring medical professionals who have chosen to practice medicine as the result of a heartfelt desire to help people.


LOCATION

 

OUR LOCATION

491 Lawrence Avenue West
Suite 101,
Toronto, Ontario M5M 1C7
Facilities on Site, LifeLabs & Carmit Maayan Levy Imaging

Waiting time in the booking queue

If you are calling the office on a Monday or Tuesday, you may find that the wait times for the call centre are longer than you’d like. Please be patient, as holding on is the only way you will get through.

We do our best to handle all calls in order, and as quickly as we can.

Make An Appointment

Dr. Simon Colla
Dr. Paul Freedman
Receptionist: Lina
Phone: 416-787-0117

Dr. Marvin Gelkopf
Dr. Aaron Hotz
Dr. Richard Sidlofsky
Receptionist: Zita
Phone: 416-787-5693

Dr. Risa Feldman
Dr. Samara Kraus
Dr. Yosef Lazarev
Receptionist: Veronique
Phone: 416-787-9796

Dr. Steven Gottesman
Dr. Sidney Nusinowitz
Dr. Dahlia Pankowski
Dr. Jeffrey Pelchovitz

Receptionist: Stefania
Phone: 416-787-0323

Address

Doctors Office Toronto

491 Lawrence Avenue West,

Suite 101,

Toronto, Ontario

M5M 1C7

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